I was reminded recently of a story that I used to use in my training about a company that placed a great emphasis on having fun in the workplace. It led to high levels of staff engagement, loyal customers and a worldwide reputation.
I must admit that at one time during my career I was a terrible delegator. One reason was that I thought that the job would not be done as well as I could do it. Arrogant, I know. Another is, I thought by the time I showed someone else how to do it or I …