Leading, amongst other things is about influence and change. A common source of frustration for many leaders, managers and supervisors is their inability to get others to change. Before you ask others to change, you must be prepared to do something … to be the change you want to see in others. I was fortunate …
So first, let me explain my colourful language. When I speak on the impact that leaders have on employee engagement, I share my concept of what engagement means. It’s simply how much employees care. I’ll ask the audience to describe a workplace that has high levels of engagement. The responses include; people are happy, they …